Need help now? Call freephone 0808 178 2323. HOME

Support Hub & Helpline

We work 24 hours, 7 days a week with people in housing crisis or who are facing sleeping rough, to advise, support and refer with the aim of enabling a life off the streets. The Crisis Service provides crisis support for people in need of accommodation. However it’s often more than a bed that a person needs and ongoing support and follow up is vital to maintain a life off the streets.

Crisis Service Drop-in Opening Hours:

  • Weekdays Monday-Friday: 7:15am – 10:00pm
  • Weekends Saturday-Sunday: 8am – 4:00pm
  • Freephone Crisis Line 24 hours a day for immediate help: 0808 178 2323

Our Crisis Service is round the clock but we understand that for some people going to a building can be difficult. For this reason, we do street based outreach every day, walking the streets to find people most in need of help and support.


Charity registered in Scotland . No SC017802 . Company Registration No. SC249435 .
Registered address: 18 South Bridge, Edinburgh EH1 1LL.