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Holyrood Hub & Helpline

We are available 365 days a year to support anyone in Edinburgh who does not have a safe place to sleep. Though our Holyrood Hub and Helpline we are able to advise, refer and support people to access the services they need to resolve their situation.

Helpline: 0808 178 2323

Anyone can call our 24hr Edinburgh freephone helpline for immediate advice or support.

Holyrood Hub

Our Holyrood Hub is open every day to support those facing extremely difficult circumstances.

Drop-in times:

  • Weekdays Monday-Friday: 7:15am – 10pm
  • Weekends Saturday-Sunday: 8.15am – 4pm

At the Holyrood Hub we help enable life off the street by providing practical and emotional support and advice, including*:

  • Individual support: referrals, advocacy, help making calls, setting up and attending appointments (e.g. for benefits, health, banking, applying for jobs etc.) as well as bidding for tenancies
  • Amenities: showers, computer and telephone access, laundry facilities, a store for belongings, correspondence address
  • Specialist drop-ins: including GP, nurse, vet
  • Workshops for skill development and recovery: e.g. cooking classes, online skills and support, literacy, art groups etc.
*Please drop-in or call the Helpline (0808 178 2323) for more detail on when each of these services is available.

“The support has been a massive help. I struggle with paranoia and really low self-esteem. I have had workers in the past who don’t seem to have the time or the patience that I have experienced from my (current) worker. I also felt judged in the past. I felt at ease and comfortable almost immediately and that's massive for me.”

From someone who received Streetwork Support


Charity registered in Scotland . No SC017802 . Company Registration No. SC249435 .
Registered address: 18 South Bridge, Edinburgh EH1 1LL.